It's a common belief in business that the heart has no place in workplace management. In fact, most of us were taught that the heart acts like Kryptonite in leadership: it inherently undermines a manager's effectiveness and lowers productivity and profitability. But in this completely revised and updated edition of his groundbreaking and now classic work, leadership and engagement expert, Mark C. Crowley, provides irrefutable proof that we were wrong. In this book he will show:
- How traditional leadership practices are failing.
- According to Gallup research only 3-in-10 American workers are engaged in their jobs. And these numbers are even worse in most European countries.
- It used to be that a job and a paycheck kept workers satisfied and productive. Today, pay barely makes the list of what inspires people to put their hearts into their work and contribute to their highest capacity.
- People have evolved in what they need and want in exchange for work.
- A new model of leadership is needed to match up to the needs and motivations of 21st century workers.
- Recent medical and social science discoveries prove it's the heart, not the mind, that drives human motivation and achievement.
Lead from The Heart represents a future where management and employees work towards a common goal and employees are empowered to take ownership of their work.
