At some point in our lives, we've all experienced a small injustice - a restaurant botching our order, a business not returning our calls, or a fellow passenger squashing us by moving his seat back - and suffered in silence for fear of offending anyone.
In I Wanted Fries with That, Amy Fish encourages readers to stand up for themselves by complaining effectively. Amy Fish has dealt with thousands of complaints - some trivial, some serious - and gained actionable insights about what works and what doesn't. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved.
